Exchange and returns
Returning is very easy at UV-Fashions, get ready for return:
- Pack the item to be returned (including packing list!) in the original shipping parcel
- Bring the parcel to a postal service.
You can return your parcel by yourself or have it picked up by a delivery service of your choice.
You can send your return to the following address:
Return address: | Kluinhaarsweg 2 |
Zip code: |
8141 MH Heino |
Country: | The Netherlands |
The return shipment is always at your own risk and own costs; frank the parcel sufficiently.
UV-Fashions is in no way liable for damage or loss of returned items.
We advise to send the return parcel with TRACK&TRACE, so that it is clear when and who received the parcel.
- Important!
Each return parcel will be processed separately. Keep this in mind if you want to offer multiple returns or multiple return parcels to UV-Fashions. To avoid double costs, we recommend that you return all returns, including delivery notes, to us in one box. This way you only pay the return costs once.
- We have received your return. And now what?
When we have received your return, we will send you a (credit) mail to confirm, after a successful check and processing of your return. We will process your return within two to a maximum of five working days. Super-fast and well-arranged!
- Refund
After successful return processing, you will receive the return amount within two to a maximum of five working days on the account you previously paid with us.
- Excluded from return
All sun creams, facemasks, lip balm and UV-wash are excluded from the return option and the right of withdrawal for reasons of health protection and hygiene. If these products are returned to us anyway, they will be destroyed. You will not receive a credit note and no refund.
Do you have any questions? Feel free to contact us via telephone number +31 (0)85-7607727 or by e-mail: service@uv-fashions.com.